Helpline Volunteers: The Front Line!
The primary purpose of the Brooklyn Intergroup Helpline is to provide information to help the sick and suffering alcoholic. We provide support and assistance by:
- Providing general information about AA and assisting individuals in getting to a meeting
- Providing general information about AA to families, friends, educational facilities, social services and medical professionals
- Providing hope and assurance to the alcoholic, their family, friends and the general public that there is help and there is support
- Providing contact information for related resources including, but not limited to, Al-Anon, Detoxes, Medical Institutions and other 12 step programs
Interested in volunteering? This is how it works:
- Calls are automatically forwarded to your cell phone, or the number you provide. Your anonymity is protected; Helpline callers will not see your number. At the end of the shift the calls are automatically forwarded to the next shift.
- If you miss a call, it will be forwarded to a back-up volunteer. (If you chose to return a missed call, we suggest that you dial *67 then the caller’s number, this will block you number.)
- There are four shifts per day (shifts cannot be split or shared):
- 8am until 12pm
- 12pm until 4pm
- 4pm until 8pm
- 8pm until 12am
- The only requirement for Helpline volunteers is one year of continuous sobriety.
- If you wish to volunteer or if you have questions, please email: info@bigaa.org.